Refund policy

Return & Refund Policy

Lynixio.com
📧 Email: Hello.lynixio@gmail.com
📱 WhatsApp: 9074782940
📷 Instagram: @lynixio.store

At Lynixio, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

1. Returns

  • Returns are accepted within 7 days of delivery.

  • Items must be unused, unworn, unwashed, and in original packaging with tags intact.

  • A valid proof of purchase (order ID or receipt) is required.

  • Certain items such as sale items, innerwear, or personalized/customized products may not be eligible for return (if applicable).

To initiate a return, please contact us at:
📧 Hello.lynixio@gmail.com
📱 WhatsApp: 9074782940

2. Damaged or Wrong Items

If you receive a damaged, defective, or incorrect item:

  • Contact us within 48 hours of delivery.

  • Share clear photos/videos of the product and packaging.

  • Once verified, we will arrange a replacement or full refund at no extra cost.

3. Refunds

  • Once we receive and inspect the returned item, we will notify you of the approval status.

  • Approved refunds will be processed within 5–7 business days.

  • Refunds will be credited to your original payment method.

  • Shipping charges (if any) are non-refundable unless the return is due to our error.

4. Exchange Policy

  • Exchanges are subject to stock availability.

  • If the requested item is unavailable, you may choose a refund or store credit.

5. Cancellation Policy

  • Orders can be cancelled within 24 hours of placing the order.

  • Once shipped, orders cannot be cancelled.

6. Contact Us

For any questions regarding returns or refunds:

📧 Email: Hello.lynixio@gmail.com
📱 WhatsApp: 9074782940
📷 Instagram: @lynixio.store